Originally Posted by
Kiran Otter
What is the date on the new print head?
When the printer stops with the 86:01, is the carriage always in the same place? Check the encoder strip, it may be dirty or damaged. Clean it with water and a paper towel or coffee filter.
Is the carriage rail clean and lubricated? With the printer off, can you move the carriage end to end freely? Only try this with the carriage assembly unlocked from the service station; do not attempt to move the carriage out of the service station area by force. Do this after the paper jam and after turning the printer off.
Kiran
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