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  1. #1
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    HP DP-MC210 Call Service 12

    I have swapped the color motor, main board, and verified voltages on the printer. Does any HP Wizard out there know of anything else that causes this error so I can correct it.


    “CALL SERVICE 12” means that color motor’s rotation detection signal (LD) does not become Low.



  2. #2
    Field Supervisor 500+ Posts
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    Re: HP DP-MC210 Call Service 12

    When I search for DP-MC210 it shows this is a Panasonic printer.


  3. #3
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    Re: HP DP-MC210 Call Service 12

    Yesterday must have been an off day, it is indeed a Panasonic.


  4. #4
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    Re: HP DP-MC210 Call Service 12

    Quote Originally Posted by BemoanerOfToner View Post
    I have swapped the color motor, main board, and verified voltages on the printer. Does any HP Wizard out there know of anything else that causes this error so I can correct it.


    “CALL SERVICE 12” means that color motor’s rotation detection signal (LD) does not become Low.

    The problem with the machine was so much simpler than the manual led me to believe, a problem with the gearing on the color drum cartridge caused this issue.


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