I've tried a HP OEM toner...
I've tried a HP OEM toner...
The CPMD I have doesn't have this exact error. For some strange reason, when I try looking at the latest document on CSN, I'm told I don't have permission. Strange.
I read through the readme for the firmware, but, there was no mention of firmware fixing this issue.
These little POS's are such junk (I've worked on a couple), there probably IS something wrong with a board somewhere.
I've tried a HP OEM toner. Another brand new one is in there now.. I also went to manage supplies/ cartridge policy and tried with it both on and off, no difference. POS, gotta be the board.
Just not sure if HP has some hidden reset mode or something in the pre boot service menu, I could not find anything.... I already tried a hard reset no luck.
Thank you, Austonrush, for your help, it was the DC-controller board that resolved the issue. We installed the board and have been running the printer for a week in the shop with no issues.
I'm having the same issue-prints the event log without any problems, exit ADMIN and the error is still there! Brand New HP cartridge. Should I go straight to replacing the DC-controller board?
I'm not a tech person......just like to do my research before throwing in the towel!
Last edited by Phil B.; 02-01-2019 at 10:55 PM. Reason: sp
Austonrush... your the Man. this is why copytech blows any forum out the water in our line of work. Had same error. told the customer its coming back to workshop. we had a spare swapped over the DC CONTROLLER put in a new toner. It works binned old toner wasnt brave enough to put it in just incase it goosed this dc board up. And after stripping the 2 machines its a bit long winded
Thanks
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