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  1. #1
    Junior Member aleks8773's Avatar
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    Exclamation Problem with HP CLJ3800

    HI guys
    I have problem with HP3800 when turn on all light bulbs and display blank
    maybe update firmware ?
    how to update?

  2. #2
    Service Manager 5,000+ Posts
    Problem with HP CLJ3800


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    If you're not getting any lights or display, I doubt its the firmware. Do you hear any motors start up?

    Paul@justmanuals.com

  3. #3
    Junior Member aleks8773's Avatar
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    Nothing, only "Ready light" "Data light" "Attention light"

  4. #4
    Service Manager 1,000+ Posts
    Problem with HP CLJ3800

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    Problem with HP CLJ3800

    Power-on checks
    When you turn on the printer, if it does not make any sound or if the control-panel display is blank, check
    the following items:
    1.
    Verify that the printer is plugged directly into an active electrical outlet that has the correct voltage
    and not plugged into a surge protector or power strip.

    2.
    Verify that the on/off switch is in the on position.
    172 Chapter 6 Troubleshooting ENWW

    3.
    Make sure that the fan is running, which indicates that the system is operational.

    4.
    Verify that the firmware DIMM and the formatter are seated and operating correctly.

    5.
    Remove any HP Jetdirect or other devices, then try to turn the printer on again.

    6.
    Make sure that the control-panel display is connected.

    7.
    Check the two fuses on the power supply.

    8.
    If necessary, replace the power supply.

    9.
    If necessary, replace the DC controller.

    ENWW

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