HP CM 4540

[1stcavvet]

I install a whole scanner unit on this machine ---Prints (supplies status page) from inside the machine were perfect and the copies(of those same pages) where all washed out. sorta overall washed out ---no voids.

still have the same problem Open for ideas formatter would be my next try-- the formatter is where the image goes after the scanner see's it and before it prints ---- like I said any ideas would be appreciated THANKS

[1stcavvet]

I'm going back to the customer Monday to check the connections on the interconnect pcb and the DC controller, any other suggestions??? Thanks

[Phil B.]

I'm going back to the customer Monday to check the connections on the interconnect pcb and the DC controller, any other suggestions??? Thanks

did you run calibrations on the new scanner once installed?

[1stcavvet]

Yes I did, The scanner calibrations, are more for alignment than color so I reran the color calibrations also, both from the adf and the glass. Like I said the machine does prints from the computer and the menus great just the copies, of the just made prints, copy washed out looking

[20 year tech]

I'm going back to the customer Monday to check the connections on the interconnect pcb and the DC controller, any other suggestions??? Thanks

definitely recheck those connections. curious why you replaced the scanner in the first place.

[1stcavvet]

The prints looked perfect and copies of those same prints are washed out All the colors and black like your looking at the page through a fog