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  1. #1
    Technician Assaf's Avatar
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    LASERJET M570 Top Bin Full Error

    The machines keeps indicating the top cover is full but there is no paper. I assume is the sensor, Anyone experienced this before?

  2. #2
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    Re: LASERJET M570 Top Bin Full Error

    Have you checked the output bin sensor and actuator?

  3. #3
    Service Manager 2,500+ Posts
    LASERJET M570 Top Bin Full Error

    Phil B.'s Avatar
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    Re: LASERJET M570 Top Bin Full Error

    those sensors can get whacked when people remove paper improperly from the bin

  4. #4
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    Re: LASERJET M570 Top Bin Full Error

    Quote Originally Posted by Assaf View Post
    The machines keeps indicating the top cover is full but there is no paper. I assume is the sensor, Anyone experienced this before?
    You should first clean the sensor and i hope after clean sensor message will not come.

  5. #5
    Technician Assaf's Avatar
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    Re: LASERJET M570 Top Bin Full Error

    Thank you guys for the help, I did clean the sensor but no luck. I been looking for the sensor part number online and i cannot find it.

  6. #6
    Master Of The Obvious 10,000+ Posts
    LASERJET M570 Top Bin Full Error

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    Re: LASERJET M570 Top Bin Full Error

    If this is the same finisher as the M880 then yes, I've seem that. Changing sensor board did not help. I ended up changing the entire elevator tray assy on two of those finishers. =^..^=

    EDIT: the M570 is a totally different animal. No finisher available.
    Last edited by blackcat4866; 1 Week Ago at 12:36 AM.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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