I hear the solenoid fire but the feed roller does not move,then says Jam 13.XX tray one??
I hear the solenoid fire but the feed roller does not move,then says Jam 13.XX tray one??
Is the roller clipped on? the rollers sit nice and still when they're not clipped to the shaft. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
If you rotate a rooler with your hand, it moves freely? Open and check.
Sometimes a solenoid plate falls out of position and does not perform its fuction but you hear it.
Practice makes perfect
If it ain't broke, don't fix it
A picture is worth a thousand words
If you want something done right, you have to do it yourself
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