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  1. #1
    RICOH WIZARD/WSD HATER 50+ Posts
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    577dw feeding crooked

    What would cause the ADF to feed the pages crooked? It's got new feed and separation rollers.

  2. #2
    Service Manager 10,000+ Posts
    577dw feeding crooked

    Phil B.'s Avatar
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    Re: 577dw feeding crooked

    Quote Originally Posted by j2shortt View Post
    What would cause the ADF to feed the pages crooked? It's got new feed and separation rollers.
    1) rollers not seated properly
    2) object in paper path slowing/blocking paper movement
    3) tray guides not tight on paper supply

    are you watching it skew as it feeds?
    or
    do you notice skew image on printed pages

    take a pic or vid clip of it in action

  3. #3
    Service Manager 5,000+ Posts tsbservice's Avatar
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    Re: 577dw feeding crooked

    Agree with Phil.
    For me, Number 1 reason for skewed/crooked copies from ADF is: tray guides not aligned to the paper stack.
    Number 2 reason: Endusers leaning on, pushing or just smashing continiosly ADF until it looses parallelism with machine.
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.

    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

    I don't reply to private messages from end users.

  4. #4
    Senior Tech 100+ Posts BaconSteve's Avatar
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    Re: 577dw feeding crooked

    Sometimes it’s just cheap crappy equipment. A lot of the smaller machines I work on skew when scanning but not copying. I believe that in copy mode the machine processes the image to straighten it out, but for whatever stupid reason, does not use the same processing for scans. Even brand new machines have had this issue. I’ve gone as far as replacing entire DADFs without any improvement. If it’s not a cracked/bent/broken hinge or anything else previously mentioned by other techs... it might just be the way it’s gonna be. Good luck.

  5. #5
    RICOH WIZARD/WSD HATER 50+ Posts
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    Re: 577dw feeding crooked

    it ended up being the way the ADF/Scanbed aligned. the adf was slightly crooked from key-op leaning on machine. i replaced the scan bed and adf unit and works like a charm now

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