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Thread: MFP P77749-60Z

  1. #1
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    MFP P77749-60Z

    Hi all, how do you get into service mode on this HP MFP P77749-60Z Page Wide machine, it has an error code 62.12. 51, print head lift motor error.
    Thanks Rigthejig.

  2. #2
    Senior Tech 250+ Posts
    MFP P77749-60Z


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    Re: MFP P77749-60Z

    Quote Originally Posted by rigthejig View Post
    Hi all, how do you get into service mode on this HP MFP P77749-60Z Page Wide machine, it has an error code 62.12. 51, print head lift motor error.
    Thanks Rigthejig.
    this model name makes no sense to me - get the product code from the label on the back

  3. #3
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    Re: MFP P77749-60Z

    Hi,
    on the plate on the left hand door the "Regulatory Model Number is VCVRA-1703, if it makes any sense.

    Thanks
    Rigthejig.

  4. #4
    Service Manager 1,000+ Posts
    MFP P77749-60Z


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    Re: MFP P77749-60Z

    HP PageWide Pro 772dn Multifunction Printer (Y3Z54B)

    The model name is ALWAYS stamped right on the front of the product.

  5. #5
    Service Manager 1,000+ Posts
    MFP P77749-60Z


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    Re: MFP P77749-60Z

    Service menu PIN: 05075017

    62.12.51.pdf

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