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  1. #1
    Senior Tech 100+ Posts RandyW's Avatar
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    LJ Pro 400 Color M451nw

    Working on 1 of these at our office. Has a "jam in output bin" message.

    13.0000 codes on the error history.

    It was having some marks on the print outs from the fuser too which we replaced. We have
    also replaced the Paper Delivery Assembly RM1-8049. After replacing the paper delivery assy, we did 20 pages on it
    and it worked fine. Did another 20 pages and a few more again today. Then performed Cleaning Page. After that it has
    started back with the jam in output bin messages again. I don't think we have actually seen any paper get stuck at that location.

    total impressions= 142,264

    Something else it seems to be doing is not recognizing a network cable plugged in. Can print to it using a USB cable.

  2. #2
    Field Supervisor 500+ Posts
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    Re: LJ Pro 400 Color M451nw

    Formatter (network cable not connected) and DC Controller (phantom paper jam).

    POS units.

  3. #3
    Service Manager 2,500+ Posts
    LJ Pro 400 Color M451nw

    Phil B.'s Avatar
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    Re: LJ Pro 400 Color M451nw

    Quote Originally Posted by Lance15 View Post
    Formatter (network cable not connected) and DC Controller (phantom paper jam).

    POS units.
    +1 on ALL of that

    esp the POS UNITS fact!

  4. #4
    Senior Tech 100+ Posts RandyW's Avatar
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    Re: LJ Pro 400 Color M451nw

    Thanks!

    Is over the network connection the only way to update the firmware? (can you do it with a wireless connection? Don't think that was working either but haven't really fooled around with that)

  5. #5
    Field Supervisor 500+ Posts
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    Re: LJ Pro 400 Color M451nw

    Only update method is by USB. Install the driver, then, plug the USB cable in. The firmware is in a .EXE format only. No RFU or BDL on this model.

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