HP 3500/Error 59

[cucuklotz]

HI again,
Can anyone who has Experience on this model please help with this code.Any specifics on what I can look for?
Thanks, ANDY

[gordie]

Hi This is from the manual I hpoe it helps

59.XY

continued

PRINTER ERROR
alternates with
To continue
turn off then on
A printer motor error has occurred.
X and Y are detailed below.

X Description:

5 - Primary transfer roller engaging
motor (M5) startup error.
6 - Primary transfer roller engaging
motor (M5) rotation error.
7 - Developer motor (M4) startup error.
8 - Developer motor (M4) rotation
error.
9 - Drum motor (M3) startup error.
9 - (when Y is also 9) - Secondary
transfer engaging mechanism error.
A - Drum motor (M3) rotation error
C - Delivery motor (M2) rotation error

Y Description:

0 - No color
K - Black
C - Cyan
M - Magenta
Y - Yellow
Turn the printer off and then back on.
For the following errors perform the indicated
action:

59.7Y

and 59.8Y Error on control panel
Error occurred when the developing motor
started or while the developing motor was
rotating. For all the following errors perform
the actions listed below

59.5Y

and 59.6Y - Error on control panel.

59.05.00

and 59.06.00 - Event log only.
An error occurred when the primary transfer
roller engaging motor started or while the
motor is rotating.
1. The connectors in the primary transfer
roller engaging motor drive signal line are not
connected properly. Reseat the motor
connector J5005 and the DC controller PCB
connector J1014.
2. Faulty primary transfer roller engaging
motor. Replace the motor.
3. Faulty DC controller PCB. Replace the
DC controller PCB.

59.7Y

Control Panel Message

59.07.00

- (HP 3700 only; event log only)

59.07.ZZ

- (HP 3500 only; event log only)

ZZ is color:

00 - Black
01 - Cyan
02 - Magenta
03 - Yellow

59.8Y

Control Panel Message

59.08.00

- (HP 3700 only; event log only)

59.08.ZZ

- (HP 3500 only; event log only)

ZZ is color:

00 - Black
01 - Cyan
02 - Magenta
03 - Yellow
1. The connectors in the developing motor
drive signal line are not connected properly.
Reseat the developing motor connector
J5006 and the DC controller PCB connector
J1019.
2. Faulty developing motor. Replace the
developing motor.

3. Faulty DC controller PCB. Replace the DC
Gordie

[gordie]

And here is the second page

59.XY

continued

PRINTER ERROR
alternates with
To continue
turn off then on

59.90

and 59.A0 Errors on control panel

59.09.00

(event log only)

59.10.00

(event log only)
An error occurred when the drum motor
started or while the drum motor was rotating.
1. The connectors in the drum motor drive
signal line are not connected properly.
Reseat the drum motor connector J5002 and
the DC controller PCB connector J1019.
2. Faulty drum motor. Replace the drum
motor.
3. Faulty DC controller PCB. Replace the DC
controller PCB.

59.99.00

- (event log only)
An error occurred in the secondary transfer
engaging mechanism.
1. Faulty secondary transfer engagement
sensor. Replace the secondary transfer
engagement sensor.
2. Faulty secondary transfer engaging
solenoid. Replace the secondary transfer
engaging solenoid.
3. Faulty feed motor. Replace the feed
motor.
4. Faulty DC controller PCB
Action: Replace the DC controller PCB.

59.C0

Error on control panel

59.12.00

(event log only)
An error occurred in the developing engaging
mechanism.
1. The movement of the developing engaging
lever is not smooth. Make the movement of
the lever smooth. Replace the gear for the
lever, if damaged.
2. Damage on the drive gears. Check each
drive gear between the delivery motor and

the developing engaging clutch. Replace

Gordie