ploter hp desingjet 500

[masb23]

i have a problem with this plotter when i realize the printhead aligntment the display show me error alignment pulse select to start

somebody know what is this???


help

[fixthecopier]

What does the message say exactly. It sounds like you are saying that you are running an alignment and it is failing. I might be able to help, but I need you to give more details.
Why are you running the alignment?
Will it print?
Did you change the printheads?
Did you clean the encoder?
How much life does the machine say is left on the printheads?



You will get better answers if you give better information.

[masb23]

hey i rund the alignment because the print its not correct the colors are not print correct and the print heads are new

whe i print a test page the words show shadows

[fixthecopier]

It is possible that the print heads are not the proper distance from the paper. There is an adjustment for that, but it requires a jig.
I looked in the manual and it says when you do the alignment, you should use bright white or gloss photo paper.
You need to check the printhead history, if they are changed too early, you must do a recovery.
Do you have a manual?

[masb23]

i dont have a service manual can u tell me when find it?

[JustManuals]

This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


Paul@justmanuals.com

[davidj7]

give me your e-mail address i'll send the manual to you