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Thread: hp 4730 mfp

  1. #1
    Technician nick_schmidt's Avatar
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    hp 4730 mfp

    error code 30.125 - scan failure ?????
    need a little help with this one please
    any idea's or theories???

    thanks very much

  2. #2
    Service Manager 5,000+ Posts
    hp 4730 mfp


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    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment
    from The Internet's largest collection of manuals


    Paul@justmanuals.com

  3. #3
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Check the scanner lock, is it still un locked? Copy processor EIO card could be bad. Reseat the DIMM.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  4. #4
    Technician nick_schmidt's Avatar
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    it is unlocked. connections are good
    i will check that
    thanks very much, i will post a reply when ive tried that
    thanks very much

  5. #5
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    Update the firmware, which you can download from HP.COM. If you have no joy change the formatter board. Cures most faults on most Hp machines. If the machine is less than a year old It is under warranty aswell

  6. #6
    Service Manager 1,000+ Posts
    hp 4730 mfp

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    hp 4730 mfp

    not sure about the 4730 but HP has issues with flatbed scanners on all their mfp's. Try reseating scanner cable. Other than that replace entire flatbed scanner. please post a reply with what fixes it.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

  7. #7
    Service Manager 5,000+ Posts
    hp 4730 mfp


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    From the service manual:

    30.1.25 = A general error has
    occurred in the scanner or ADF. This
    error is most likely a memory corruption.

    Paul@justmanuals.com

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