HP 8100

[rasman67]

I have a customer with a Laserjet 8100 that says IO disc 2 error. If you could help I would appeciate it.

thanks in advanced

[TheOwl]

Does this machine have a HDD in the I/O port? If so, try removing it and see what happens.

[prntrfxr]

I agree with the Owl. Power Down > remove Hard Drive > power up. See if problem goes away.

You could try to initialize it:

4050/4100/ CLR 4550/5100/8000/8100/8150 series
1.) While powering up printer, press and hold CANCEL JOB and SELECT.
2.) Hold until all 3 LED’s come on and release.
3.) Press < side of MENU.
4.) Press < side of VALUE.
5.) Press SELECT.

If that doesn't fix the problem replace it.

[rasman67]

Thanks it looks like the hard drive is bad. Do I need any system software or program to get the HD back up and running again?