Just a update for you, there were 6 machines in the office, and i changed the settings in word for that specific printer to choose tray 2, and 4 of the machines are now printing fine with out having to walk to printer and press resume, but 2 of the computers still have the same problem, its saying load paper in tray 1 and press resume, even though u changed the settings to print from tray 2. I will go back today and try again, its strange, and it has the same settings as the other 4 ive sorted out
