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  1. #1
    Senior Tech 100+ Posts J_Lee's Avatar
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    Color Laserjet 4600 frozen

    Customer has a Color Laserjet 4600N that freezes during calibration. Will not completely go to ready. It did this for me about a week and a half ago and I did a cold reset on it already. That took care of it for the week and a half. Now what Im wondering am I going to have to replace a DIMM or formatter or what because obviously there is still an issue. Any help appreciated. Thanks,

    J

  2. #2
    Service Manager 1,000+ Posts
    Color Laserjet 4600 frozen

    prntrfxr's Avatar
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    Color Laserjet 4600 frozen

    hmm...haven't had this problem on 4600's before. Try the following:

    1) Remove all optional equipment (especially Jet Direct or Hard Drive) and power up machine. If it comes up, install optional equipment one at a time until it fails and that part will be the culprit.

    2) reseat all cartridges and try a different transfer belt
    3) see if it will pass an engine test
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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