OK, I have replaced the formatter with a known good one and it didn't help at all. I haven't done a cold restart.... do you have the directions on how to do that.. I will definitely try that. I have just the machine now, no accessories at all. Even removed it from tray 4... it's very heavy...lol The formatter did fix another m9050 that we had that was dead, so the formatter board went to good use anyway Thank you for all your help.. it is really appreciated.
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