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  1. #1
    Senior Tech 100+ Posts
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    Question Colorlaserjet 4600dn

    Hi all,

    I have some issue about print quality.
    When I print some document smudging appear in the back of the paper oval cyan.
    The cyan toner cartridge has been replaced the same day the problem appear again, than I decide to replace the dc controler, transfer belt and change the tray 1 to anything else than any size any type.

    Cyan color oval on the back of the paper.

    Any idea.

  2. #2
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Are the toners aftermarket? HP color printers like OEM cartridges. If that oval is repeating in the same part of the page, about the distance of the drum diameter, the cyan drum maybe has a dent on it.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  3. #3
    Service Manager 1,000+ Posts
    Colorlaserjet 4600dn

    prntrfxr's Avatar
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    I agree with fixthecopier. Check cartridges first.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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