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  1. #1
    Service Manager 250+ Posts landspeeder's Avatar
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    H/P LJ 4345 MFP paper reversal problem

    When I print a config page (3pgs total) the first two make it to the top of the printer area and the third stays under the cartridge....if I do a copy of "1" page only it stays in the top are as well...the paper reversal unit does not turn on to feed the paper out...its not a lower sensor as it happins with one page only ...and I changed the paper rev unit yesterday with a new one...not cheap...and there is no difference...so what controlls and supplys power to the rev unit...DC controller?..and they arent cheap either....any ideas......thanks


  2. #2
    Dangerous with Tools 1,000+ Posts
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    check the even log for the actual error code also as that may give you an idea where the problem is. See attachment for additional info.

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  3. #3
    Service Manager 250+ Posts landspeeder's Avatar
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    It was a bad DC controller! Changed it and it feeds the paper just fine. I left the reversal unit in as maybe it shorted the controller and at the cost of parts who wants to chance it.

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