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  1. #1
    Senior Tech 100+ Posts
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    Clear Error Cartridge Memory Error On Magenta Hp Color Laserjet Cp1215

    Hi
    Am having a problem with my Hp color Laserjet cp1215 giving me error Message (Cartridge Memory Error On Magenta)I have tried to chande The Magenta Cartridge and put a new one but the problem is still there.Is there anyone who have came across it please help my machine is almost new.
    Best Regards
    Dimpo


  2. #2
    Dangerous with Tools 1,000+ Posts
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    What error is shown in the event log when you print a configuration page? The new cartridge you put in, is it a new OEM? Make sure the cartridge is seated properly and there is not anything obstructing the cartridge. You could have a bad e-label reader (rare problem). The reader is not an available part, so you're pretty much SOL if it's that.


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