Can anyone please help..
I am a Canon tech, and during an install that a customer they was going to scrap a HP LJ 4350dtnsl
So i saved it going to the skip
The reason is that a user cleared a PJ (With some force) and a part dropped out of it
The part is a piece of plastic with a spring on it, and since then it always jams
This is the part in question
Image000.JPG
On inspection i have found the above jam code is due to Tray 2 not lifting
I have had a good look to see where this part goes but without any success
If anyone can help me on this, and why the tray is not lifting i would be very greatful
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