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  1. #1
    Service Manager 250+ Posts
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    cm6040 mfp blooming logo

    We have two of these peices of crap. oth stop at 6/6 with B lit, won't go to C. ordered 2 new formatters and they both get to that point and come up with a 49.4c02 error. Can't do firmware updates because they never get to the ready state. Tried disconnecting accesories, hard drives, Nic board, always does the same..anyone seen this.

  2. #2
    Service Manager 5,000+ Posts
    cm6040 mfp blooming logo


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    This Parts & Service manual can now be purchased for $11.77 and downloaded immediately after payment from The Internet's largest collection of manuals


    Paul@justmanuals.com

  3. #3
    Service Manager 1,000+ Posts
    cm6040 mfp blooming logo

    prntrfxr's Avatar
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    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

  4. #4
    Service Manager 250+ Posts
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    It's not doing this when scanning, it does it when booting up. I have another formatter on order, we'll see what that does. I can't flash the firmware since it never makes it to the ready state.

  5. #5
    Service Manager 250+ Posts
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    Quote Originally Posted by ucinn View Post
    It's not doing this when scanning, it does it when booting up. I have another formatter on order, we'll see what that does. I can't flash the firmware since it never makes it to the ready state.
    Got the new formatter in and that took care of it. They sent me a bad formatter the first time, so they are getting 2 back under warranty. After working on these hps, it seems like the machine isn't bad, but their circuit boards and fusers are horrible.

  6. #6
    Service Manager 1,000+ Posts
    cm6040 mfp blooming logo

    prntrfxr's Avatar
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    It does seem to be the problem with the new model machines. The formatters are weak, even the new OEM's.
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

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