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  1. #21
    Master Of The Obvious 10,000+ Posts
    4015 Not recognizing toner cartridge

    blackcat4866's Avatar
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    Re: 4015 Not recognizing toner cartridge

    Congratulations Henry. Thanks for sharing.
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #22
    Trusted Tech 50+ Posts
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    Cool Re: 4015 Not recognizing toner cartridge

    I have experienced the same problem. and have not found any kind of solution. Did your theroy work in reference to the last possible thought? or did you send this back to HP? The fact that they have these out there and without giving guidance to a problem (like a "bad" batch of Formatter boards that they had a window open for return for one year....Good ole Meg Whittman......sucks!) Did you resole this issue for your HP 4115? you can send me an email...I know this is an old post, but need to know how far you have taken the issue?,Anyways, have a "Great one!"

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