compatibles
I'd try an OEM cartridge first, before spending a lot of time trying to fix anything. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
Just remember.... that everyone and their mom's makes HP toner cartridges since they are so popular and that's where the money is. Only a small percentage of companies make good ones and only a portion of the one's they make work 100% or last to their rated life. When it comes to HP's, check the toner first. I have made this mistake before and I lived to regret it.
The glass maybe half full, but less is more...
Printer + Fax + Copier = Jack Of Many Trades,
but Master Of None
Color Copier = Not A Color Printer
InkJet MFP = Not A Fax Machine
B/W Copier = Not A Press
Finisher = Deal Closer (salesman, not accessory)
Copier Tech = Admin's Stress Ball (Scapegoat)
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