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Thread: Hp5550dn

  1. #1
    Trusted Tech 50+ Posts nokia88's Avatar
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    Hp5550dn

    Hi,
    hp5550dn cannot printing through Ethernet 10/100base interface (Win xp/sp3). But through USB, it's OK.
    Action:
    1/ check cable 10/100 & replaced it.
    2/tried to reinstall its driver.
    ...I don't know if Formatter board defective...
    somebody can help me !!!
    Thank you.

  2. #2
    Senior Tech 250+ Posts
    Hp5550dn


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    try to ping using cmd then ping space then ip adress of the NIC. maybe a bad NIC.

  3. #3
    Trusted Tech 50+ Posts nokia88's Avatar
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    ping cmd ok.

  4. #4
    Service Manager 1,000+ Posts
    Hp5550dn

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    If you were able to ping successfully, it is unlikely to be a bad formatter. Are you sure network connection is good and setup properly?
    Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".

  5. #5
    Service Manager 1,000+ Posts
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    something else using that ip address? conflict?

  6. #6
    Service Manager 250+ Posts
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    Do you have a link light on the jetdirect port?

    Rob

  7. #7
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    Hi, you can try connect by the external EIO card jetdiret put into the formatter . For example HP Jetdirect 620. On HP website you can download new firmware. Try NVRAM init
    I ve got fever: My English isn`t good, so please please forgive me any mistakes.

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