D1.071B - Device Failure

[jasjam]

Hello can anyone please tell me what error code D1.071B Device Failure means on a HP cm8050 i would be very gratefull.

[prntrfxr]

You might want to get the service manual for this one. Ask manuals4you. This is from sm:

D1.071BDescription
● Communication test between the Pen Pocket 1 PCA (A16) and Pen 1 failed
Primary root causes
● Pen 1 is not seated, poor contact
● Wire harness between Image Processing PCA (A6) and Pen Pocket 1 PCA (A16)
● Pen 1
● A16
Recommended actions
1. Keep the front door open and power cycle the unit. Hide the “Close door” message and enter CDFT.
2. Remove and reseat pen 1 (bonding agent).
Remove the pen and reseat it a second time to ensure that any foreign material on the interconnect
is cleared. Make sure that you push the pen straight down into the pocket until the pen is sitting
properly on the datum. Ensure the pen is seated; the latch may not seat the pen in the vertical
direction.
3. Click Subsystems, click Communication Test, and then run the test. If Pen 1 fails the
communication test continue in next step.
4. With the power on, swap pen 1 and pen 4, and then run the communication test again to see if
error follows the pen.
5. If the communication failure follows the pen, replace the pen in slot 4.
6. If communication failed stays with the pocket position check wiring from Image Processing PCA
(A6) to Pen Pocket 1 PCA (A16).
7. Replace A16.
Links
● Component locator: Carriage component locator on page 2316
● Wiring diagram: Carriage pocket PCA diagram on page 2221
● Replace A16: Carriage pen pocket PCAs (A17, A18, A20, and A21) on page 568
● Replace Pen 1: Pens on page 530
PG 1970

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