Hello everyone- I've got this printer that is not printing the correct color. The left side of the page is coming out with a magenta stripe. The toners have been changed, along with the transfer belt and firmware upgrade has been done. I was told the next step would be changing the HVPS. Has anyone else encountered this issue before? A tech support person gave me this info but if this HVPS doesn't fix it the customer is going to be upset, they already paid for the transfer belt and fuser(their IT guy ordered that,too,don't know why). Thanks to all in advance!
Bookmarks