Have a customer with a 4250 printer. She was getting a dark background on leading 3 inches of prints. It looked like a thousand defective cartridges I've seen, so I told her to replace the cartridge. It was OEM, by the way. She ordered a reconditioned one and it gave her an error 54.1, which means to pull the tape, but it's been pulled. So she ordered another of the same cartridge and it did the same thing. So she ordered an OEM cartridge, and the same thing. However, if she puts the original cartridge back in, it will work, but still with the background. Any ideas? Thank you.
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