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  1. #1
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Designjet 5500, prints black rectangles on prints.

    The customer had originally said the printer was giving issues such as not printing some jobs, or stopping before completing the job. I had them upgrade the firmware and drivers. Now they say that it will print black rectangles of different sizes in different locations on some jobs. Any ideas?

    I May Be Old, But I Saw All The Cool Bands When They Were Cool!

  2. #2
    Master Of The Obvious 5,000+ Posts


    blackcat4866's Avatar
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    Re: Designjet 5500, prints black rectangles on prints.

    Something like this?:
    Crop Circles?

    I haven't updated that thread, but the final outcome was that somebody with a local driver had selected "vector" printing. Honestly I didn't know it was there until it was pointed out. =^..^=

    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.


    blackcat: Master Of The Obvious =^..^=

  3. #3
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: Designjet 5500, prints black rectangles on prints.

    Kind of the same principle. Mine are perfect rectangles in different sizes and different places. I think i will ask them to hookup a different laptop. I have not seen it happen printing, but my gut says it is not in the plotter itself.

    I May Be Old, But I Saw All The Cool Bands When They Were Cool!

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