Page 1 of 2 12 LastLast
Results 1 to 10 of 12
  1. #1
    Trusted Tech 50+ Posts


    Northwestservice's Avatar
    Join Date
    Jan 2011
    Location
    terrace,bc,canada
    Posts
    59
    Post Thanks / Like
    Rep Power
    7

    hp 6015dn display goes blank

    i have customer with this printer a few weeks ago they called saying the display was blank and it would not print. the printer was unplugged when i got there, i plugged it in turned it on and it worked. today same problem, anybody seen this before...i gthinking a power supply? any ideas would be appreciated


  2. #2
    Banned User 100+ Posts
    Join Date
    Jul 2006
    Posts
    226
    Post Thanks / Like
    Rep Power
    0

    Re: hp 6015dn display goes blank

    yep. Just did one.


  3. #3
    Trusted Tech 50+ Posts


    Northwestservice's Avatar
    Join Date
    Jan 2011
    Location
    terrace,bc,canada
    Posts
    59
    Post Thanks / Like
    Rep Power
    7

    Re: hp 6015dn display goes blank

    Quote Originally Posted by Gregg View Post
    yep. Just did one.
    so now that i have paid and got the manual from Paul i would ask if that would be the low voltage power supply?


  4. #4
    Banned User 100+ Posts
    Join Date
    Jul 2006
    Posts
    226
    Post Thanks / Like
    Rep Power
    0

    Re: hp 6015dn display goes blank

    Yes, ours were LVPS.


  5. #5
    Trusted Tech 50+ Posts


    Northwestservice's Avatar
    Join Date
    Jan 2011
    Location
    terrace,bc,canada
    Posts
    59
    Post Thanks / Like
    Rep Power
    7

    Re: hp 6015dn display goes blank

    well just checked out power supply and it seems to be working i have 3.3, 5, 24 volts the door switches work. the display is lite but cannot read any info as well the machine will not except print jobs and cannot get in through ip.


  6. #6
    Banned User 100+ Posts
    Join Date
    Jul 2006
    Posts
    226
    Post Thanks / Like
    Rep Power
    0

    Re: hp 6015dn display goes blank

    Will it print an engine test?
    I would maybe look at the DIMM on the formatter if your certain its not the P.S.
    We've had them go bad as well.


  7. #7
    Banned User 100+ Posts
    Join Date
    Jul 2006
    Posts
    226
    Post Thanks / Like
    Rep Power
    0

    Re: hp 6015dn display goes blank

    128Mb = Q7557A
    256Mb = Q7558A
    512Mb = Q7559A


  8. #8
    Trusted Tech 50+ Posts


    Northwestservice's Avatar
    Join Date
    Jan 2011
    Location
    terrace,bc,canada
    Posts
    59
    Post Thanks / Like
    Rep Power
    7

    Re: hp 6015dn display goes blank

    today i had one of the other techs go over and remove the dimm same display is on but cant see any info and it does not print.....will look for the test print switch on tuesday when i am feeling better....but i am starting to feel that we are talking a formatter board?


  9. #9
    Banned User 100+ Posts
    Join Date
    Jul 2006
    Posts
    226
    Post Thanks / Like
    Rep Power
    0

    Re: hp 6015dn display goes blank

    The DIMM is cheaper and most likely the culprit.


  10. #10
    Trusted Tech 50+ Posts


    Northwestservice's Avatar
    Join Date
    Jan 2011
    Location
    terrace,bc,canada
    Posts
    59
    Post Thanks / Like
    Rep Power
    7

    Re: hp 6015dn display goes blank

    FYIwent in today and did an engine test print ,worked. it did notice that there is no heatbeat led on dcc.or leds for network. so ordered a mem stick to try then a dcc kit will let you know the final results


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here