i have customer with this printer a few weeks ago they called saying the display was blank and it would not print. the printer was unplugged when i got there, i plugged it in turned it on and it worked. today same problem, anybody seen this before...i gthinking a power supply? any ideas would be appreciated
well just checked out power supply and it seems to be working i have 3.3, 5, 24 volts the door switches work. the display is lite but cannot read any info as well the machine will not except print jobs and cannot get in through ip.
today i had one of the other techs go over and remove the dimm same display is on but cant see any info and it does not print.....will look for the test print switch on tuesday when i am feeling better....but i am starting to feel that we are talking a formatter board?
FYIwent in today and did an engine test print ,worked. it did notice that there is no heatbeat led on dcc.or leds for network. so ordered a mem stick to try then a dcc kit will let you know the final results