Have this one customer for months now has had print quality issues. Before they were using some unknown brand rebuilt micr toner. Months ago I seem to remember that streaks appeared to be caused by either the wiper blade or recovery blade in the cartridge. I recommended the troy cartridge because I figured they are the best quality.
Even with the troy carts they have the same issue with every cart. They change the toner and it will be good until part way into the life it starts streaking and even causes backgrounding even with plain paper. I still looks like the cartridge but how can every troy cart end up with issues. It is to the point were it is getting hard to convince the customer that it is not the printer after I suggested what I always assume is the best quality micr toners.
I will soon be installing a maintenance kit at 150k just so that I can say the printer is in top shape. I do know the backgrounding happens before reaching the fuser. When last there the transfer roller was soiled with dirty contact. Cleaned it the best I could with no improvement.
Sent from my Galaxy Nexus using Tapatalk 2
Bookmarks