4350 Prints a blank page before printing the job.

[Buddy]

Hi guys,

Customer has a 4350 that will print a blank page at the start of a job and then prints the job normally. Ideas? THANKS

[yourownfree]

Hi guys,

Customer has a 4350 that will print a blank page at the start of a job and then prints the job normally. Ideas? THANKS

If you were to print a config page, will it do the same thing. Menu/information/config
If not then I would believe it is your word program or whatever program you are using. Try another program, does it do it?

[fixthecopier]

Sometimes the paper feed solenoid will get sticky and feed an extra sheet from the previous job, but that will usually result in a false jam. If it is a solenoid, the paper will already be under the drum. Pull the cartridge and check for paper before you print. If that checks out, i would think firmware or drivers.