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  1. #1
    Senior Tech 250+ Posts Phrag's Avatar
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    HP CLJ CM4730 MFP Failing to print in menus

    I'm not sure if this is a fault or just a design flaw (possibly), but with the above machine, if it is in the copy menu, or administrator menu etc etc, the machine won't print and it doesn't look like it is receiving any data as the data light is not flashing.

    As soon as I reset back to the main menu (which contains the copy, fax etc buttons) it immediately prints out what was in the queue.

    From what I can tell, the job is spooled and ready to print, but doesn't indicate any printing is being prepared until you exit back to the main menu.

    I'm just wondering if this is normal or a weird fault?

    I know most, if not all, of the Konica Minolta MFD's behave in a similar way. The job won't print until you've exited the menus. I assume this is to hold off on any printing incase any settings are being changed.

    Cheers.

  2. #2
    Raj Nag
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    Re: HP CLJ CM4730 MFP Failing to print in menus

    i think the problem is in side the logic board, do a thing you cold reset your printer and you see that your problem is solve or not if not then need change the logic board of the printer.

  3. #3
    Service Manager 250+ Posts HP:guy's Avatar
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    Re: HP CLJ CM4730 MFP Failing to print in menus

    No they won't print or copy until you are at the main menu.
    Yes it want's all the settings finalized before doing the job.

  4. #4
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    HP CLJ CM4730 MFP Failing to print in menus

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    Re: HP CLJ CM4730 MFP Failing to print in menus

    Quote Originally Posted by Phrag View Post

    I'm just wondering if this is normal or a weird fault?
    Very normal. See HP:guy's post.

  5. #5
    Senior Tech 250+ Posts Phrag's Avatar
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    Re: HP CLJ CM4730 MFP Failing to print in menus

    Yep. That's what I was leaning towards. The Konica Minoltas won't print until they are at the main menu either.

    Cheers guys.

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