Thanks Thanks:  0
Likes Likes:  0
Dislikes Dislikes:  0
Results 1 to 9 of 9
  1. #1
    Technician
    Join Date
    Oct 2013
    Location
    Springfield
    Posts
    24
    Rep Power
    22

    HP CM6040 has multicolored horizontal bands at top and bottom of prints

    Please refer to the attached jpg samples. Sample 005 demonstrates the issue most prominently, followed by sample 001 and 002. In samples 003 and 004, the bands are present, but much more subtle. I included these samples to demonstrate the varying appearance of the bands on the different colored print quality troubleshooting sheets. The bands never completely go away regardless of the background color.
    All supplies, statuses listed below, are genuine HP.

    K toner 72%
    K drum 14%
    C toner 81%
    C drum 40%
    M toner 46%
    M drum 41%
    Y toner 91%
    Y drum 40%
    Image transfer kit 83%
    Fuser 74%

    What do you guys think is the problem?
    Thanks
    Attached Images Attached Images

  2. #2
    Field Supervisor 500+ Posts Wild Bill's Avatar
    Join Date
    Jul 2005
    Location
    Fresno, California
    Posts
    774
    Rep Power
    55

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    I cant open up those images;
    Try these things to help determine what is cause; Prolly a toner or a drum unit

    Calibrate the product


    Print-quality-troubleshooting pages


    Disable cartridge check
    Izzy

  3. #3
    Service Manager 5,000+ Posts
    HP CM6040 has multicolored horizontal bands at top and bottom of prints


    Join Date
    Jan 2006
    Location
    Las Vegas, NV
    Posts
    9,940
    Rep Power
    153

    Lightbulb Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


    http://www.justmanuals.com


    paul@justmanuals.com

  4. #4
    Technician
    Join Date
    Oct 2013
    Location
    Springfield
    Posts
    24
    Rep Power
    22

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    Wild Bill,
    I don't know why the images will not display so that they can be seen. The files are there, but...?
    Anyway, would it be ok to email you the images directly? They are fine on my end, but I think that attaching them on my post somehow screwed up the images.

    Also, I have calibrated to no avail. The print quality troubleshooting pages are what the samples are. I was trying to demonstrate the appearance of the colored bands on the yellow, blue and red backgrounds of these pages.

    Thanks

  5. #5
    Service Manager 250+ Posts
    Join Date
    Jun 2009
    Location
    Fairfield, Ohio
    Posts
    383
    Rep Power
    34

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    Quote Originally Posted by titanscout View Post
    Wild Bill,
    I don't know why the images will not display so that they can be seen. The files are there, but...?
    Anyway, would it be ok to email you the images directly? They are fine on my end, but I think that attaching them on my post somehow screwed up the images.

    Also, I have calibrated to no avail. The print quality troubleshooting pages are what the samples are. I was trying to demonstrate the appearance of the colored bands on the yellow, blue and red backgrounds of these pages.

    Thanks
    The samples won't open for me either, but i'm assuming from your post that these bands are all different colors? I would guess the transfer belt is not being cleaned correctly if that is in fact the case.

  6. #6
    Technician
    Join Date
    Oct 2013
    Location
    Springfield
    Posts
    24
    Rep Power
    22

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    ucinn,
    If it is the case that the transfer belt is not being cleaned correctly, what is the fix for this?
    Thanks

  7. #7
    Service Manager 250+ Posts
    Join Date
    Jun 2009
    Location
    Fairfield, Ohio
    Posts
    383
    Rep Power
    34

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    Quote Originally Posted by titanscout View Post
    ucinn,
    If it is the case that the transfer belt is not being cleaned correctly, what is the fix for this?
    Thanks
    New transfer belt assembly...I don't think the cleaner is a separate item on these machines.

  8. #8
    Technician
    Join Date
    Oct 2013
    Location
    Springfield
    Posts
    24
    Rep Power
    22

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    Ok, thanks.

  9. #9
    Field Supervisor 500+ Posts Wild Bill's Avatar
    Join Date
    Jul 2005
    Location
    Fresno, California
    Posts
    774
    Rep Power
    55

    Re: HP CM6040 has multicolored horizontal bands at top and bottom of prints

    This is not the transfer
    Izzy

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-= -= -= -= -=


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here