Have a Color Laserjet 3600dn that gives a "jam front door" message even when there is no paper present. The feed assembly in the tray will jerk when the solenoid fires to rotate feed tire, but tire does not rotate. This all began when the paper tray got stuck and was removed and re-inserted by someone with little printer knowledge. I can see the feed motor turn, gears rotate, but get no movement at the feed tire itself. I think a gear is broken, but could not determine which one. I would be grateful for any advice on what to look for in the drive unit. Thanks.
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