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  1. #1
    Senior Tech 250+ Posts
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    hp officejet pro 8500 c2ff0573 error

    display says c2ff0573, I changed printer heads and ink cartridges, what does mean it? How can I do to solve it ? thanks.
    Last edited by javier4065; 06-10-2014 at 04:38 PM.

  2. #2
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: hp officejet pro 8500 c2ff0573 error

    Buy a new printer
    Izzy

  3. #3
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    Re: hp officejet pro 8500 c2ff0573 error

    Quote Originally Posted by Wild Bill View Post
    Buy a new printer
    why I must buy a new printer? maybe the problem is the mainboard? thanks.or it is impossible to repair.

  4. #4
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: hp officejet pro 8500 c2ff0573 error

    Here's the standard HP user troubleshooter for that error:

    'Ink System Failure' or a '0x...' or a 'C2...' Error Message Displays on the Front Panel HP Officejet Pro 8500A Premium e-All-in-One Printer - A910n | HP® Support

    If you haven't tried this yet, do it now. (If this version is unusable because of the language, search the HP website for something that works better. I've heard they have pretty good translations, and I've found the troubleshooting information there will take care of some problems like this.)

    Still, Wild Bill is right, it is normally more economical to replace malfunctioning small ink jet machines than to repair them if user troubleshooting doesn't work. More so if the machine is out of warrantee like that one appears to be.

  5. #5
    Senior Tech 250+ Posts
    hp officejet pro 8500 c2ff0573 error


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    Re: hp officejet pro 8500 c2ff0573 error

    Quote Originally Posted by javier4065 View Post
    why I must buy a new printer? maybe the problem is the mainboard? thanks.or it is impossible to repair.
    most hp desktop inkjets are classified exchange only by hp(under warranty or care pack printer is exchanged no service tech sent out). Also checking hp tech support site there are no service manuals available for officejet or officejet pro printers. except the new X series highspeed inkjets.

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