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  1. #11
    bilogkulot
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    Re: jamming at fuser (hp3035)

    Quote Originally Posted by theengel View Post
    So the page feeds through when there's no cartridge, but stops when there is a cartridge?
    exactly.. i activated all the sensors so that the machine thinks that there is a toner cartrdge inside..

  2. #12
    dreamz80
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    Re: jamming at fuser (hp3035)

    Quote Originally Posted by bilogkulot View Post
    my machine (hp3035) always had a paperjam just before the paper exits (halfway) the fuser assembly.. but no print can be seen as it passes through the toner drum . please help. thanks.

    try to align the toner cart. ground... for the no image printing
    and regarding of paper jam always : try to clean the fixing heating element put a silicon grease and replace the film sleeve and lower roller at the same time..
    thanks..dreamz

  3. #13
    Master Of The Obvious 10,000+ Posts
    jamming at fuser (hp3035)

    blackcat4866's Avatar
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    Re: jamming at fuser (hp3035)

    Are you using a cheap Chinese toner cartridge refill? Quite often those cartridges are either poorly re-manufactured, or overfilled with toner. In either case, the toner cartridge is very difficult to turn, and can slow down or stop the drive motor.

    First thing: install an OEM cartridge and see if it works. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #14
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: jamming at fuser (hp3035)

    I would start by looking into the sensor right before the reg rollers. Theoretically, if it's not tripping, the paper shouldn't get past the reg rollers, but I can't tell from the timing charts if the sensor starts the print process only (meaning it gets the laser, dev., & transfer going) or if it starts that as well as keeping the paper moving. Having the cartridge in place might somehow change how the sensor flag is reacting with the paper.

    That's the P3005 engine, isn't it. I don't have one in front of me, so I can't look. Maybe next week I'll see one and see if there's something obvious that could go wrong there.

    In the manual, that's listed as the PS-901 top of page sensor. But in the timing chart, they've misprinted it looks like and call it the ps-801.

    Anyway, that's as far as my thinking takes me.

  5. #15
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: jamming at fuser (hp3035)

    Quote Originally Posted by Elmtech View Post
    What is the jam code being thrown by the machine? That may give you clue as to what the machine thinks is wrong.
    Elmtech is on to something here, it is important that we know what's on the display when the jam occurs. As you know, we can't physically see your machine and what it is doing.
    Good catch, Elmtech!

  6. #16
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: jamming at fuser (hp3035)

    Does the M3035 give a detailed jam code on the screen? I don't think it does, but I can't remember. The detailed jam codes are in the config sheet and error report... which can't be printed.

  7. #17
    mem.npr
    Guest

    Re: jamming at fuser (hp3035)

    If no jam code is displayed you can still view the error log in troubleshooting.

  8. #18
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: jamming at fuser (hp3035)

    That's right... forgot about that.

  9. #19
    Senior Tech 250+ Posts
    jamming at fuser (hp3035)


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    Re: jamming at fuser (hp3035)

    Quote Originally Posted by bilogkulot View Post
    exactly.. i activated all the sensors so that the machine thinks that there is a toner cartrdge inside..
    you have another issue in printer, if this is an hp m3035 the toner cart is detected by the drum ground and the memory tag(as hp supply)

    Below is from the m3035 service manual.


    The device detects the print cartridge by

    detecting a voltage differential within the

    cartridge. The photo-conductive drum

    connected to the high-voltage power supply

    provides the reference with which to measure

    the differential

  10. #20
    Field Supervisor 500+ Posts Wild Bill's Avatar
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    Re: jamming at fuser (hp3035)

    You can view the error log or print it fyi
    Izzy

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