Are you using a cheap Chinese toner cartridge refill? Quite often those cartridges are either poorly re-manufactured, or overfilled with toner. In either case, the toner cartridge is very difficult to turn, and can slow down or stop the drive motor.
First thing: install an OEM cartridge and see if it works. =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I would start by looking into the sensor right before the reg rollers. Theoretically, if it's not tripping, the paper shouldn't get past the reg rollers, but I can't tell from the timing charts if the sensor starts the print process only (meaning it gets the laser, dev., & transfer going) or if it starts that as well as keeping the paper moving. Having the cartridge in place might somehow change how the sensor flag is reacting with the paper.
That's the P3005 engine, isn't it. I don't have one in front of me, so I can't look. Maybe next week I'll see one and see if there's something obvious that could go wrong there.
In the manual, that's listed as the PS-901 top of page sensor. But in the timing chart, they've misprinted it looks like and call it the ps-801.
Anyway, that's as far as my thinking takes me.
Does the M3035 give a detailed jam code on the screen? I don't think it does, but I can't remember. The detailed jam codes are in the config sheet and error report... which can't be printed.
If no jam code is displayed you can still view the error log in troubleshooting.
That's right... forgot about that.
you have another issue in printer, if this is an hp m3035 the toner cart is detected by the drum ground and the memory tag(as hp supply)
Below is from the m3035 service manual.
The device detects the print cartridge by
detecting a voltage differential within the
cartridge. The photo-conductive drum
connected to the high-voltage power supply
provides the reference with which to measure
the differential
You can view the error log or print it fyi
Izzy
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