Thanks Thanks:  0
Dislikes Dislikes:  0
Page 1 of 3 123 LastLast
Results 1 to 10 of 23
  1. #1
    Junior Member
    Join Date
    Jul 2014
    Posts
    4
    Rep Power
    0

    jamming at fuser (hp3035)

    my machine (hp3035) always had a paperjam just before the paper exits (halfway) the fuser assembly.. but no print can be seen as it passes through the toner drum . please help. thanks.


  2. #2
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,103
    Rep Power
    30

    Re: jamming at fuser (hp3035)

    So is part of the paper IN the fuser?


  3. #3
    Technician
    Join Date
    Jul 2014
    Posts
    22
    Rep Power
    7

    Re: jamming at fuser (hp3035)

    First things first, is the paper in the tray the same size as indicated? sounds like it thinks the paper should be legal and it's really letter. Check the backstop in the paper tray for proper alignment. Try running a page thru the bypass to prove machine is working properly. Hope it helps.
    thom


  4. #4
    Junior Member
    Join Date
    Jul 2014
    Posts
    4
    Rep Power
    0

    Re: jamming at fuser (hp3035)

    Quote Originally Posted by theengel View Post
    So is part of the paper IN the fuser?

    about half on an inch of the paper enters the fuser assembly then it stops right there.


  5. #5
    Junior Member
    Join Date
    Jul 2014
    Posts
    4
    Rep Power
    0

    Re: jamming at fuser (hp3035)

    Quote Originally Posted by Thom View Post
    First things first, is the paper in the tray the same size as indicated? sounds like it thinks the paper should be legal and it's really letter. Check the backstop in the paper tray for proper alignment. Try running a page thru the bypass to prove machine is working properly. Hope it helps.
    thom

    thnks for your response.. but what puzzled me is when I activate the sensors for the machine to think that there is actually toner cartridge inside the machine works normal.. but when i put the cartridge inside the problem persist it, the paper jammed right before exiting the fuser assembly and no toner powder is released by the cartridge.. but first ill try your advice.. thank you so much.


  6. #6
    Field Supervisor 500+ Posts Wild Bill's Avatar
    Join Date
    Jul 2005
    Location
    Tokyo
    Posts
    678
    Rep Power
    39

    Re: jamming at fuser (hp3035)

    Also on the fuser there is a sensor lever that breaks

    Izzy

  7. #7
    Technician
    Join Date
    Jul 2014
    Posts
    22
    Rep Power
    7

    Re: jamming at fuser (hp3035)

    Wild Bill, Wouldn't there be an image on the page if it was a broken sensor flag? That's why I thought paper size...


  8. #8
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,103
    Rep Power
    30

    Re: jamming at fuser (hp3035)

    Quote Originally Posted by Thom View Post
    Wild Bill, Wouldn't there be an image on the page if it was a broken sensor flag? That's why I thought paper size...
    That is correct... if you're talking about a flag in the fuser or exit... unless I'm missing something.


  9. #9
    Service Manager 1,000+ Posts theengel's Avatar
    Join Date
    Nov 2011
    Location
    North Bend
    Posts
    1,103
    Rep Power
    30

    Re: jamming at fuser (hp3035)

    So the page feeds through when there's no cartridge, but stops when there is a cartridge?


  10. #10
    Senior Tech 100+ Posts
    Join Date
    Nov 2013
    Location
    Sydney
    Posts
    152
    Rep Power
    11
    What is the jam code being thrown by the machine? That may give you clue as to what the machine thinks is wrong.


Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Get the Android App
click or scan for the Copytechnet Mobile App

-=-=-=-=-=-


IDrive Remote Backup

Lunarpages Internet Solutions

Advertise on Copytechnet

Your Link Here