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Dislikes: my machine (hp3035) always had a paperjam just before the paper exits (halfway) the fuser assembly.. but no print can be seen as it passes through the toner drum. please help. thanks.
my machine (hp3035) always had a paperjam just before the paper exits (halfway) the fuser assembly.. but no print can be seen as it passes through the toner drum
So is part of the paper IN the fuser?
First things first, is the paper in the tray the same size as indicated? sounds like it thinks the paper should be legal and it's really letter. Check the backstop in the paper tray for proper alignment. Try running a page thru the bypass to prove machine is working properly. Hope it helps.
thom
Originally Posted by theengel
about half on an inch of the paper enters the fuser assembly then it stops right there.
thnks for your response.. but what puzzled me is when I activate the sensors for the machine to think that there is actually toner cartridge inside the machine works normal.. but when i put the cartridge inside the problem persist it, the paper jammed right before exiting the fuser assembly and no toner powder is released by the cartridge.. but first ill try your advice.. thank you so much.
Also on the fuser there is a sensor lever that breaks
Izzy
Wild Bill, Wouldn't there be an image on the page if it was a broken sensor flag? That's why I thought paper size...
That is correct... if you're talking about a flag in the fuser or exit... unless I'm missing something.
So the page feeds through when there's no cartridge, but stops when there is a cartridge?
What is the jam code being thrown by the machine? That may give you clue as to what the machine thinks is wrong.
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