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  1. #51
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    Re: cp3525 with 59.f0 error

    Hi Phil B
    Thanks for you're reply, unfortunately i've changed all the parts recommended in the link. the error still continues. My last resort is to change that fuser drive assembly with it's solenoid and pray that solves the error.
    Thanks
    Cesar

  2. #52
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by collazoscesar View Post
    Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
    Thanks again Cesar

    There is a black cable routing plastic piece that you have to move out of the way to reveal the solenoid (that black plastic piece is only on the printer and wouldn't come with the new fuser drive assembly), take a look at the new fuser drive assembly and try to take the solenoid off it from the back by taking out like 1~2 screws, but do note the location of it prior to taking it off so you know how to reinstall it back. Also be careful when you take the solenoid off to not damage the thin wires of the solenoid, you'll be getting the solenoid out from behind a small square/rectangle-ish metal plate, roughly the size of the solenoid. Also if you do it this way, you won't be able to see if solenoid is 100% firmly in the correct place inside the printer, you have to do it feeling that it's in the right place.

    I know it's confusing, but if you compare the old fuser drive assembly (while still inside the printer) to the new fuser drive assembly, you'll see what I am talking about.


  3. #53
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by Phil B. View Post

    Yes I know that error is related to the ITB, but it's the solenoid that's throwing the timing off of the gears, causing all kinds of timing mismatch inside, and thus causing the printer to display that 59.00.F0 error.


  4. #54
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by collazoscesar View Post
    Tina2040, Thanks for all the great advice. I'm going to pull the solenoid off off the new drive assemblies assuming i don't find any shavings or damage parts on the old fuser drive assembly. Hopefully that will finally get these two units fixed. I'm loosing to much sleep thinking and researching this error. Did you have to remove any parts to get to that solenoid once you got to the fuser drive assembly or did it just screw right off.
    Thanks again Cesar

    Just a word on that...

    Replacing the solenoid means someone is going to have to take it apart again, if the machine lasts that long. Repadding with tape or bending the metal means it won't ever become an issue again.

  5. #55
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by theengel View Post
    Just a word on that...

    Replacing the solenoid means someone is going to have to take it apart again, if the machine lasts that long. Repadding with tape or bending the metal means it won't ever become an issue again.

    In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.

  6. #56
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by Tina2040 View Post
    In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.
    Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.

  7. #57
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by Tina2040 View Post
    In my case I used electrical tape and wrapped around where the foam used to be about 3~4 times (after I wipe the old foam out completely), but I actually like the idea of bending the metal slightly, I am just worried that not everyone knows how to bend it right, fortunately theengel had pretty clear pictures earlier in this thread that they can just refer to. But yeah, definitely repad or bend the metal plate on the solenoid, regardless if the solenoid is from a refurbished or new fuser drive assembly.
    Haha... I showed someone how to do it once, and a while later had to go on a recall for him. He had bent it the wrong way. It's also possible to bend it too far, or not far enough.

    If it takes you more than a half hour just to get to it (as is the case with these machines), I'd say you'd be a lot safer using electrical tape... unless you've done it enough to not have to worry about doing it wrong.

  8. #58
    Service Manager 1,000+ Posts theengel's Avatar
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    Re: cp3525 with 59.f0 error

    Quote Originally Posted by collazoscesar View Post
    Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.
    I believe in this case you have to remove the main drive in order to get to that solenoid. On some of the other machines, you can just remove the top power supply. But I think on this model you have to take off the main drive. Pay careful attention to the gear alignment before reinstalling it.

    It's a big-ass job.

  9. #59
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    Talking Re: cp3525 with 59.f0 error

    Quote Originally Posted by collazoscesar View Post
    Got a call from HP level 3 tech support and I was told I have to remove the main drive assembly on the hp cm4540 to get to this fuser drive assembly, Can anyone verify that. He said it's not worth it and to tell company there better off buying a new Mfp device.

    Well, yes and no.

    The HP tech support is right in that you do have to remove the main drive assembly in order to replace the fuser drive assembly, he or she is not wrong.

    However, I am here to tell you that you do not have to remove the main drive assembly or the fuser drive assembly in order to fix this 59.00.F0 error message. Under normal circumstance, I do not advise you to skip steps and take shortcuts and cheats, for example, if you are working on a HP LaserJet 4250 or a LaserJet 4345 MFP and you are trying to replace the swing plate gear assembly, many technicians will try to cheat and only replace that one gear on the swing plate gear assembly, I do not advise on taking shortcuts most of the time, I would say take the time and replace the whole swing plate gear assembly. Take the extra 30~60 minutes and make sure the job is done right, and that the entire assembly is replaced.

    But there are exceptions to every rule, and I believe even the good technicians are allowed to break one every now and then, and still gets Santa to visit your chimney in December (maybe...). In this case with 59.00.F0 error message, and especially on HP LaserJet CM4540 (I fixed a CM4540 in early April 2018 inside an AirForce base), taking off main drive assembly or fuser drive assembly is an incredible challenge, and many times the gears have to be keyed in a very specific way when you put main drive assembly back into the printer. Since I believe that 90% of the time this 59.00.F0 is caused by solenoid sticking, replacing the entire fuser drive assembly just seem a bit redundant and pointless. (I am not willing to say 99%, since if you have a bad Transfer Belt with a bad flag or if the contact on gear assembly that drives the ITB is bad, all those things can cause 59.00.F0 errors as well, but as a few fellow technicians in this thread have pointed out, solenoid is a known issue in many HP laser printers, and since you have two CM4540 that's having this same exact error, I am willing to bet everything (no, I am not willing to bet my cat, she is an exception) that at least one of these two printers' 59.00.F0 is caused by a sticky solenoid.

    Good news is that if all you wanted was to fix the 59.00.F0 error, you do not have to replace either the main drive assembly or the fuser drive assembly. Once you are able to take off High-Voltage-Power-Supply upper, you are pretty much almost there. https://i.imgur.com/em4Y0XX.png shows the location of the solenoid (near the center of the red circle, behind the cables), you do have to move that cable-routing black piece out of the way, and after you move it out of the way, you have to take off two screws and that allows you to take off the back plate of the solenoid, it's stupid that you have no clear view of the solenoid once you clean it, repad it, or bent the metal piece, but it worked for me, if you have a refurbished or new Fuser Drive Assembly, now is the time to practice with it and try to take solenoid off from the backside without ever looking from the gear side. I would highly advise to test your solenoid to make sure that your repadding or bending is perfect before you put it back into the printer, either way you do it, give it about 1 millimeter clearance, where the old foam used to be.

    And there you have it, sorry to be so lengthy about this post, and good luck on fixing those two HP Color LaserJet CM4540, if you have two of those color laser printers that's giving you this error, it's 100% worth it to take half of your day and fix both of them, buying two new quality color laser printers will cost your company at least thousand dollars, unless they are just rich and don't really care, in that case just have them replace both of them and call it quits.

    Have fun !


  10. #60
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    Re: cp3525 with 59.f0 error

    I found a really good video on how to fix the solenoid, it's not for this printer, but the concept on the solenoid is the same, it's

    If you choose to go with either electrical tape or bending, I'd recommend to give it a depth of about the depth of a dime coin or a quarters coin, if you can manually click on that solenoid about 50 times without it sticking/sticky even once, then you should be good to go

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