HP CLJ3600 not seeing toner cartridge

[Desert Rat]

I have not seen this machine yet, I thought I would ask about this
problem first and may be save some time on the call.

Thanks

DR

[prntrfxr]

I have not seen this machine yet, I thought I would ask about this
problem first and may be save some time on the call.

Thanks

DR

Probably cartridge lock/s are broken. Usually it is the right side, but I've seen it be left or even the linking rods/levers (links ETB to the cartridge locks) on either side.

In either case, it is an involved repair if it is the locks (preferably in shop if it is your first time) and you need to replace all 4, even if it is only 1 that is bad. The linking rods/levers can be replaced in field. I would say this is a technician only repair, the left side is intermediate level due to lining up gears on the gear drive and installation of gear drive that is critical. (Observe ESD handling on the boards. Right side has a lot of connectors. Left side requires HVPS removal.)

TSAworld sells the kits for the cartridge locks:
K6633 Left side
K6640 Right side w/instructions & troubleshooting guide

Linking rods and levers:
RC1-6643 Lever, Lock, RGT
RC1-6645 Cam, Slide RGT
RC1-6646 Rod, Link RGT

RC1-6636 Lever, Lock, LFT
RC1-6638 Cam, Slide LFT
RC1-6639 Rod, Link LFT

[Desert Rat]

Thanks prtnrfxr
For all that info. I should be able to fix this printer and keep this
New customer.

Thanks again

DR