hp designjet scanner 4200 is not reconized

**javier4065** · 09-18-2014

I have a problem with this scanner, the sofware doesnot detect it, maybe someone could help me, thanks in advance.

**NeoMatrix** · 09-18-2014

Originally Posted by javier4065

I have a problem with this scanner, the sofware doesnot detect it, maybe someone could help me, thanks in advance.

More info....
O/S
NIC or USB
Single PC or server....
Your attempts to fix it.

**Kiran Otter** · 09-18-2014

Yeah, more info would be helpful. Are you using the standard touch-screen PC?

The firewire cables and connectors are notoriously flimsy. Make sure you try another cable, and make sure it's seated correctly; don't let the cable hang and pull on the connector, especially at the scanner end.

**javier4065** · 09-23-2014

Originally Posted by Kiran Otter

Yeah, more info would be helpful. Are you using the standard touch-screen PC?

The firewire cables and connectors are notoriously flimsy. Make sure you try another cable, and make sure it's seated correctly; don't let the cable hang and pull on the connector, especially at the scanner end.

scanner is not connected any pc or server, only display says there is not scanner.How can I test the firecables? thanks.