customer has a 4250 with 2 extra trays installed. their machine is having problems with tray 4 only. original complaint was jamming in all trays. running paper path test in diagnostics trays two and three ran perfect. i didn't test tray one because it is never used. tray four will run maybe ten sheets than i get a message saying wrong paper size. then 13.98.00, 13.02.00, 49 235f. i have the machine unplugged from the network and only the fourth tray does that. i tried changing trays, but it made no difference. i am a copier guy that works on anything in a office. i am fairly familiar with the 4250 although ive never seen this code. google says it has something to do with printing but like i wrote i unplugged it from the network. thanks in advanced.
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