Have had this issue come and go for a little over 6 months now. When first encountered I tried swapping trays 2 and 3 to see if followed the cassette. Nope. Next, performed firmware update. Nope. Next replaced the paper feed unit for tray 2. Nope. Next replaced the lift motor. Nope. Next replaced the dc controller. Nope. Next replaced the formatter. This worked for about 3 months and then started again. I have not done a hdd format or partial clean. Would like some ideas if anyone else has had this same issue.
Bookmarks