The following appears on techrepublic.com Working with Wipro, Lexmark used AI and machine learning to develop a proactive, KPI-driven IT model that cut incidents by 90 percent. Kentucky-based Lexmark, a Continue ReadingKilling the IT Ticket: Lexmark’s Proactive, AI-driven Approach Reduced IT Worker Stress and IT Incidents by 90 Percent→
The post Killing the IT Ticket: Lexmark’s Proactive, AI-driven Approach Reduced IT Worker Stress and IT Incidents by 90 Percent appeared first on Industry Analysts, Inc..
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