Customer called and cannot scan from any of the client workstations to folder. Problem started when 2 workstations could not scan.....then a few hours later 2 more people couldn't scan.....and finally a half hour later all 6 workstations lost scanning ability. Printing works fine. On the MFP Scanning acts like it goes thru just fine with no error message generated by the copier. Sounded like an IT issue(firewall or permisssions or anti virus program etc....) and told the customer to have their IT guy check it out. He checked it out and said it is a copier issue and not a network issue which frankly, I doubt due to the nature of the problem. Suggestions?
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