KM c450 Turn on controller message still a problem

[cucuklotz]

Hi
The controller is not powering up at all,Customer used to periodically reset with reset pin(green lite would come on)They called for knocking noise,I replaced fuser gear and machine warms up but cant turn on controller at all.No fans on fiery box coming on at all,I tried unplugging and also fiery box on off switch,but still not powering up.Any ideas on what problem may be?
Thanks Andy

[blackcat4866]

The simplest solution is to make the Fiery go away, and network the MFP directly. The Fiery is kind of overkill on a machine like a C450. =^..^=

[cucuklotz]

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

[RRodgers]

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

Yes you do, it's under installed options I think!??! or optional controller?!?!!? I've done this in a pinch when a fiery has gone teets up.

[peter42]

Did you see my hints in reply of your former posting?
If the green light comes up and fiery fans working, than you have to re-install fierysystem software or replace harddisk.
If fans dont start in fierybox, replace powersupply in fierybox.

greetings peter

[Albonline]

THANK you as always Blackcat .But without sounding TOOOOO STUPID ,other than plugging the connector directly into machine,Do I have to tell machine somehow to disregard CONTROLLER?
Thanks Andy(and yes depite being this stupid I have survived 40 years in copy business,
with the help of all)

set controler type to 0

[cucuklotz]

Hi
THANK YOU ALL for the help.Im waiting for the customer to call me back,because at the same time this problem with the turn on the controller message is on,the customer has a damaged fixing unit which needs to be replaced.I waiting for him to OK the work.
ANDY

[EarthKmTech]

Fyi, regarding the dead fiery, the power supplies in them die all the time. They aren't particularly cheap to buy either as they aren't a common variant so may be worth while taking to an electronics shop to have it repaired - it is a simple switch mode power supply as per any PC.

If really desperate you could probably re-case the fiery in a standard PC case with a bit of stuffing around. Though these are only suggestions if the owner is dead set on using the fiery. It is easier just to use the standard controller

[cucuklotz]

Hi

Thanks for added insights.I will have to wait for customer.as he was complaining about having to replace fuser.After it finally does work,they are also dealing with a quality issue. The customer wants it all fixed in an hour
Andy

[NeoMatrix]

Hi

Thanks for added insights.I will have to wait for customer.as he was complaining about having to replace fuser.After it finally does work,they are also dealing with a quality issue. The customer wants it all fixed in an hour
Andy

It might be easier to use a screw drive leaver up the Copy/Start button and park a new copier underneath it....