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  1. #1
    Trusted Tech 50+ Posts Choclit007's Avatar
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    Unhappy Bizhub C554e Mixed Original mode scans always 11x17

    Existing Customer with C452 now also has an C554e (K5 firmware).
    The C452 scans mixed originals (letter & 11x17) and the pdf outout page sizes match the originals.
    However the C554e puts both letter & tabloid onto 11x17 size pages & we do not know why.
    We tested a C552 & another 4 or 4e series unit in our offices & they are OK.
    We tested with compaq PDF on & off to no avail.
    Please advise if you have any ideas.
    Thanks

  2. #2
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    Re: Bizhub C554e Mixed Original mode scans always 11x17

    I just found out this bug myself yesterday... different paper size used, but all pages have the same scan area as the first page... Will report this by KM... Hope for a fix in the next release...

  3. #3
    Trusted Tech 50+ Posts Choclit007's Avatar
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    Re: Bizhub C554e Mixed Original mode scans always 11x17

    I see K6 firmware just out but I don't see anything about this issue in the notes.
    (BTW copy mode no problem)

  4. #4
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    Re: Bizhub C554e Mixed Original mode scans always 11x17

    I just tested a machine with GD1-K5 firmware and it did not have this problem...

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