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Bizhub C554e Mixed Original mode scans always 11x17
Existing Customer with C452 now also has an C554e (K5 firmware).
The C452 scans mixed originals (letter & 11x17) and the pdf outout page sizes match the originals.
However the C554e puts both letter & tabloid onto 11x17 size pages & we do not know why.
We tested a C552 & another 4 or 4e series unit in our offices & they are OK.
We tested with compaq PDF on & off to no avail.
Please advise if you have any ideas.
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Re: Bizhub C554e Mixed Original mode scans always 11x17
I just found out this bug myself yesterday... different paper size used, but all pages have the same scan area as the first page... Will report this by KM... Hope for a fix in the next release...
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Re: Bizhub C554e Mixed Original mode scans always 11x17
I see K6 firmware just out but I don't see anything about this issue in the notes.
(BTW copy mode no problem)
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Re: Bizhub C554e Mixed Original mode scans always 11x17
I just tested a machine with GD1-K5 firmware and it did not have this problem...
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