C654e j99-01

[brain455]

I hoping to get some help with a C654e jamming only out of tray 3, with a jam code of 99-01, have replaced the feed section, replaced the vertical transport section. Have not found nothing on ssd only this in the service manual Change the software SW setting that supports the function to output the paper without the paper jam (J99-01) even if paper size error or

type error occurs.

Software SW No. 145 HEX: 02 (Default is HEX: 00)

my next step is to replace the motors, clutch and boards, has anyone seen this before?

[tec]

Having similar issue with a C284e at the moment (99-01 from bypass tray and tray 1). I did notice that when the machine stops the registration is out (image has moved down the page)
Swapping registration roller unit from another machine (whole assembly) today, will report back. Different firmware loaded and no change, running G20-K6.

[brain455]

Thanks for the reply, I went ahead and replaced the verital transport clutch and it fix the problem.

[EarthKmTech]

Thanks for the reply, I went ahead and replaced the verital transport clutch and it fix the problem.

What vertical transport clutch? There are 3 one way gears in the vertical path.

Or are you talking about the horizontal transport electromagnetic clutch behind the pullout horizontal unit above tray 4? If so that's a common fault.

[tec]

Thanks for the reply, I went ahead and replaced the verital transport clutch and it fix the problem.

Hi, the clutch fixed the problem here as well.

Thank's.

[sostek]

The horiz. clutch, access through the front or back of the machine?